Otoch Concierge Services
🌴 Your Life in Mérida, Simplified

Your Trusted Partner in Mérida

Premium concierge services for expats. We handle everything so you can enjoy living in paradise.

Verified Providers
24/7 Support
Premium Service
What We Offer

Our Services

Comprehensive support for every aspect of expat life

Soft Landing & Relocation

Seamless transition to your new life in Mérida. Housing search, paperwork, utilities setup, and more.

  • Housing search assistance
  • Visa & paperwork support
  • Utilities setup
  • Local orientation tours

Problem Solving / Fixer

24/7 emergency support, home maintenance, repairs, and trusted contractor network.

  • 24/7 emergency response
  • Vetted contractor network
  • Home maintenance coordination
  • Bill payment assistance

Lifestyle & Concierge

Reservations, experiences, domestic staff, events, and VIP access to the best of Yucatán.

  • Restaurant & event reservations
  • VIP experiences & tours
  • Domestic staff management
  • Personal shopping & errands
Flexible Plans

Choose Your Plan

Flexible packages designed for every need

Guardian

$75-100/month

Perfect for property owners who need peace of mind while away

  • Monthly property inspection
  • Bill payment management
  • Key holding service
  • Monthly photo reports
  • Emergency contacts list
  • Dedicated assistance hours
  • 24/7 concierge support
Most Popular

Local Ally

$200-300/month

Your trusted partner for day-to-day needs in Mérida

  • Everything in Guardian
  • 4-6 hours monthly assistance
  • Priority service scheduling
  • Domestic staff coordination
  • Provider discounts
  • Translation assistance
  • 24/7 concierge support

Maya Elite

$500-800/month

Complete concierge experience for the discerning expat

  • Everything in Local Ally
  • Dedicated personal concierge
  • 24/7 priority support
  • VIP experiences & reservations
  • Intensive relocation support
  • Personal shopping & errands
  • Executive transportation

Additional services available: Relocation Package ($1,500-3,000), Project Management (10-15%), Certified Translations, and more.

How It Works

01

Tell Us Your Needs

Complete our form or schedule a consultation to discuss your requirements.

02

Choose Your Plan

Select the package that best fits your lifestyle and needs.

03

We Take Action

Our team handles everything with our network of trusted providers.

04

Enjoy Peace of Mind

Relax knowing you have a dedicated team caring for your needs.

Client Stories

What Our Clients Say

"Moving to Mérida felt overwhelming until I found this service. They handled everything from finding my home to setting up utilities. I couldn't have done it without them!"

SJ

Sarah J.

California, USA Maya Elite

"As a part-time resident, knowing my property is being watched and any issues are handled immediately gives me complete peace of mind. Worth every penny."

MC

Michael C.

Vancouver, Canada Local Ally

"The VIP experiences they've arranged have been incredible. From private cenote tours to chef's table reservations, they know all the hidden gems of Yucatán."

EW

Emma W.

London, UK Maya Elite

Get Started

Get In Touch

Ready to simplify your life in Mérida? Let's talk.

Our Location

Mérida, Yucatán, México

Phone

+52 999 XXX XXXX

Email

hello@meridaconcierge.mx

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